Pro Support & Consulting (ProSC) is a Gen-Z-led consulting and operational agency founded in 2025, built on more than seven years of experience supporting digital businesses and international organizations as an independent contractor.
During this time, its Founder ranked in the Top 3% of professionals on Upwork — world’s largest freelance platform — led projects across BPO, hospitality, legal, nonprofit, environmental, and software implementation sectors, and served as the local representative for organizations engaging with public institutions in Colombia.
Miguel Martin
Project Manager, Founder
ProSC supports startups, nonprofits, and global organizations in designing and implementing operational solutions, combining strategic guidance with BPO and administrative support.
The agency leverages digital tools to enhance efficiency, strengthen collaboration, and enable sustainable operations across global teams — with a special focus on helping nonprofits and international organizations successfully establish and operate in Colombia and across Latin America.
FAQs
Do you operate exclusively in Colombia?
No. We work globally. But we’re especially useful if you need someone on the ground in Colombia or Latin America who understands both local systems and international expectations.
Do you engage in short-term or long-term projects?
We offer both. Engagements may range from discrete, project-based support to ongoing operational partnerships, depending on the client’s needs and scope of work.
How do you structure your pricing and engagements?
Most engagements start on an hourly basis to keep things flexible while we define scope and priorities. From there, we can move into fixed-price projects or monthly retainers for ongoing operational support.
Can you work with our existing tools?
Yes. We help optimize current systems and workflows, and support the selection and implementation of new tools when needed.
How do we know if ProSC is a good fit?
If you’re building or operating across borders and need clear, reliable operational support, ProSC can help.
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Looking for help for your organization?
We can help you navigate operations, strategy, and execution locally and globally.